Contact us

driver standing infront myway vehicle

Our friendly team is here to help out.

MyWay is available Monday to Friday 6AM to 7PM (app bookings only between 6–6.30AM). On Saturdays, Sundays and public holidays we run from 8AM to 6PM.

No services operating on Christmas Day Mon 25 Dec.

Customer Service team:

You can reach our Timaru-based customer service team on 03 688 5544, email or subscribe to our email list. 

Monday to Friday 6:30AM – 7PM 
Saturday, Sunday and Public Holidays 8AM – 6PM 

Timaru Metroinfo

view map 
Timaru Information Centre
2 George Street 
Monday to Friday 10AM – 4PM 
Saturday and Sunday 10AM – 3PM 


Attn: Public Transport 
Environment Canterbury 
PO Box 345 
Christchurch 8140 

Regional and local councils

In Timaru, Environment Canterbury (Canterbury Regional Council) is responsible for: 

  • planning and tendering out the bus services 
  • marketing and providing information such as timetables, telephone services and websites. 

Timaru District Council is responsible for: 

  • providing and maintaining passenger transport infrastructures such as bus exchanges, stops, and shelters. 

Transport operator

Ritchies Transport Holdings Ltd is responsible for: 

  • supplying the vehicles and drivers for the bus routes they have been awarded through tender processes for the Timaru passenger transport network, including MyWay by Metro.