Contact us

driver standing infront myway vehicle

Our friendly team is here to help out.

MyWay is available Monday to Friday 6am to 7pm (app bookings only between 6-6.30am). On Saturdays, Sundays and public holidays we run from 8am to 6pm.

No services operating on Christmas Day Mon 25 Dec

Customer Service team:

You can reach our Timaru based customer service team on 03 688 5544, email or subscribe to our email list. 

Monday to Friday 6:30am – 7pm 
Saturday, Sunday and Public Holidays 8am – 6pm 

Timaru Metroinfoview map 
Timaru Information Centre
2 George Street 
Monday to Friday 10am – 4pm 
Saturday and Sunday 10am – 3pm 


Attn: Public Transport 
Environment Canterbury 
PO Box 345 
Christchurch 8140 

Regional and local councils 

In Timaru, Environment Canterbury (Canterbury Regional Council) is responsible for: 

  • planning and tendering out the bus services 
  • marketing and providing information such as timetables, telephone services and websites. 

Timaru District Council is responsible for: 

  • providing and maintaining passenger transport infrastructures such as bus exchanges, stops, and shelters. 

Transport operator 

Ritchies Transport Holdings Ltd is responsible for: 

  • supplying the vehicles and drivers for the bus routes they have been awarded through tender processes for the Timaru passenger transport network, including MyWay by Metro.